District Council Coronavirus support groups

Published: 04 April 2020

Please see the following press release from the Vale of the White Horse:-

Working closely with the huge number of amazing local volunteer groups working in our communities, we have launched our very own telephone-based support service to help vulnerable and isolated residents who need help with shopping, collecting medical supplies, and other day to day tasks. This service is there for anyone who doesn’t have friends or family around to help and is for anybody who hasn’t been identified by the NHS as high-risk. To contact our service call 01235 422600 or email communitysupport@southandvale.gov.uk. If you have already contacted us, please don’t worry about contacting us again – we have your details.

We will offer them any support or guidance they need, even if that’s just a friendly voice, and where they need specific help, we’ll match them up with local volunteer groups near them who can help (more on this later).

Our support service is there to compliment the county council’s support line service for vulnerable high-risk residents who have been advised to stay at home for 12 weeks. Anybody in this situation who has nobody around to help should call 01865 897 820 or email shield@oxfordshire.gov.uk for support.

The two services sit side by side and have the same opening hours to help us share information about people in need.

Operating hours - phone lines are open:

  • 8.30am to 8pm Monday to Friday
  • 9am to 5pm Saturday and Sunday